Right of Withdrawal.

The withdrawal period is fourteen days. It begins:

• for a single item: on the day on which you or a third party designated by you, other than the carrier, take or takes possession of the item;
• for several items ordered as part of the same order and delivered separately: on the day on which you or a third party designated by you, other than the carrier, take or takes possession of the last item;
• for an item delivered in several partial shipments or pieces: on the day on which you or a third party designated by you, other than the carrier, take or takes possession of the last partial shipment or the last piece.

If you wish to withdraw from the contract, please inform us of your decision by means of a clear statement. You may, for example, send us your withdrawal by letter or email:

You may also use the model withdrawal form provided at the end of this withdrawal policy. However, use of the form is not mandatory.

To meet the withdrawal deadline, it is sufficient to send your notification of withdrawal before the withdrawal period has expired.

If you withdraw from this contract, we will reimburse all payments we have received from you, including delivery costs, except for any additional costs resulting from your choice of a type of delivery other than the least expensive standard delivery offered by us.

We will make the reimbursement without undue delay and no later than fourteen days from the day on which we receive your notification of withdrawal.

For the reimbursement, we will use the same means of payment that you used for the original transaction, unless we have expressly agreed otherwise with you. You will not be charged any fees for the reimbursement.

We may withhold the reimbursement until we have received the goods back or until you have provided evidence that you have sent the goods back, whichever occurs earlier.

You must return or hand over the goods to us without undue delay and in any event no later than fourteen days from the day on which you inform us of your withdrawal. The deadline is met if you send the goods before the fourteen-day period has expired.

You are responsible for the direct costs of returning the goods.

You are only liable for any loss in value of the goods if this loss in value results from handling the goods in a way that was not necessary to inspect their condition, properties and functionality.

The right of withdrawal does not apply to goods that are not prefabricated and whose manufacture requires an individual choice or specification by the consumer, or which are clearly made to the consumer's personal requirements (e.g. individually manufactured or personalised products).

In all other respects, the statutory exclusions and grounds for the expiry of the right of withdrawal shall apply.

The statutory right of withdrawal applies exclusively to consumers within the meaning of Section 13 of the German Civil Code (BGB). Business customers within the meaning of Section 14 BGB do not have a statutory right of withdrawal.

If you wish to withdraw from the contract, you may use the following form and send it to us:

If you have any questions regarding your right of withdrawal, please contact us at info@golfanizer.de or by phone at +49 176 32470872.